![]() ![]() If the cached credentials are incorrect, you will be prompted for password. Sometimes you may find that Your Windows system stores user credentials on your computer. Incorrect credential cached in Credential Manager Tips: If you are using other types of email, please make sure you have ticked the option Remember password. When the Microsoft Exchange dialog pops up, just navigate to the Security item on the top bar and make sure the Always prompt for logon credentials option under the User Identification is unchecked. Step 3: In the coming Change E-mail Account dialog, just find the More settings and click it. Step 2: Choose your Exchange account and click Change button. For Outlook 20, just follow the path File>info>Account Settings.For Outlook 2010, just follow the path Menu>Tools>Account Settings.For Outlook 2007, just follow the path Tools>Account Settings.Step 1: Open your Outlook and then follow the path to find Account Settings. ![]() To solve this problem, you can follow the under steps. When you log in Outlook with an Exchange account, the Outlook may keep asking for password due to some internal settings. ![]() Outlook is configured to prompt you for credentials
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